Effective Date: September 4, 2024

1. Digital Products

Due to the nature of digital products, we do not offer refunds once the product has been downloaded or accessed. Please ensure you review the product description carefully before making a purchase.

2. Subscription Services

• Monthly Subscriptions: You may cancel your subscription at any time. Your cancellation will take effect at the end of the current billing cycle, and you will not be charged for the subsequent month.
• Refunds for Monthly Subscriptions: Refunds are not provided for partial months or after the billing period has started.

3. Custom Products

For custom digital products or services, refunds are not provided once work has commenced. If there is an issue with your custom product, please contact us to discuss potential resolutions.

4. Requests and Contact

If you believe you are entitled to a refund under our policy or have any concerns, please contact us at [Your Contact Information]. Provide details of your request, including your order number and reason for the refund.

5. Changes to Refund Policy

We may update this Refund Policy from time to time. Any changes will be posted on our website, and your continued use of our services signifies your acceptance of the updated policy.

6. Contact Us

For any questions regarding refunds or this policy, please contact us at Support@hgu-academy.com.